How can we help you?
The top 7 questions we get asked the most.
FOR SUSTAINABLE FASHION
All our products are 100% made in Europe and manufactured in Portugal in Guimarães.
We are committed to a different kind of fashion: our materials are all traced and eco-sourced.
In particular, we only use Gold Rated leather. Our clothes and laces are made of GOTS certified organic cotton. Our soles are made of recycled rubber. Finally, our suppliers respect all European social and environmental standards.
We donate 1% of our annual turnover to Handicap International in order to financially support their actions in the world for disabled people.
We offer sneakers and asymmetrical clothing on the site.
Our sneakers are all unisex and come in one size, from 35 to 46. Click here to discover them.
We also offer a range of ready-to-wear hoodies, sweaters and t-shirts.
Most of them are unisex but have a specific size for women and men.
The women's clothing collection here
The men's clothing collection here
CAVALs fit normally, we advise you to take your usual size. If you are unsure of your size, take the smaller size.
Click here to access our 2.0 comparison
Our textile collections also fit normally, you can take your usual size and the smaller size if you are unsure.
You can find here:
- the guide for women
- the guide for men
Exchanges and returns are offered within 30 days in Europe. You can find the return form here.
When you fill in the form, you will receive a pre-paid return label to send us the items. After receiving them, we will send you a credit note to reorder for free in case of an exchange and we will refund you for a return.
Exchanges/returns take an average of 7 days.
We have a page that details each payment method. Click here to view it.
To keep things simple, we accept all major credit cards as well as Paypal. You also have the option to pay in 2x without charge.
1. On computer, after validating your cart, you will find the promo code field on the right of the screen.
2. On mobile, after validating your cart, you will find the promo code field at the top of your screen by clicking on "Show summary".
NB: You don't need to enter any information to see the promo code field
. The promo codes cannot be added together. If you add a new one, it will delete the previous one.
Express orders placed before 10am are dispatched the same day (excluding weekends and public holidays) and delivered the next day before 10am (excluding Sundays and public holidays).
Example 1: an express order placed on Tuesday at 9am will arrive on Wednesday morning
Example 2: an express order placed on Friday at 2pm will leave on the following Monday and arrive on Tuesday
Example 3: an express order placed on Thursday at 4pm will leave on Friday and arrive on Saturday
Got it? If in doubt, use the contact form or write to email@example.com, we wouldn't want you to receive a gift after the birthday.